If someone contacts you offering to recover money you lost to an AI income program, there is one fact worth checking before you say anything else. The Federal Trade Commission publishes a list of every case it is currently paying refunds on. None of the AI passive-income cases are on it. Not Ascend Ecom, not FBA Machine, not Passive Scaling, not Air AI, not Ecommerce Empire Builders. There is no fund. Nobody is administering a payout. Anyone telling you they can recover that money is offering to retrieve something that does not exist.

That takes about a minute to check for yourself, and the link is in the sources at the bottom of this page. The rest of this is why the call comes at all, how they got your name, and what the pitch sounds like when it lands.

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Here is how it usually arrives. A phone call or a message, some weeks after you have written the money off. The voice is calm and official. It says: we have located your funds. Remember that sentence. We come back to it at the end.


The page that settles it

The FTC keeps a public page called Recent FTC Cases Resulting in Refunds. It is a plain list of the cases where money is actually going back to consumers, with a phone number and an administrator for each one.

Cases on that list at the time of writing include Amazon Flex drivers, Fortnite, Publishers Clearing House, T-Mobile and DeVry. Real programs, real payouts, real contact numbers.

What is not on it: any of the AI and e-commerce business-opportunity cases the FTC brought under Operation AI Comply. I checked every one of them by name.

The reason is not an oversight, and it is not a backlog. The judgments in those cases were largely suspended because the operators could not pay them. A $25 million judgment against Ascend Ecom, partially suspended. A $15.7 million judgment in the FBA Machine and Passive Scaling case, partially suspended. An $18 million judgment against Air AI, with $50,000 actually handed over for consumer relief.

Suspended based on inability to pay is the government’s way of saying the money is gone. If the FTC itself could not collect it, a stranger on the phone with a retainer fee is not going to.

The FTC does not charge you to get your own money

Even when a refund program does exist, there is a rule with no exceptions to it. The FTC’s own refund FAQ puts it flatly: “The FTC never requires you to pay upfront fees or asks you for sensitive information, like your Social Security number or bank account information.”

And a line worth committing to memory: “If someone claims to be from the FTC and asks for money, it’s a scam.”

Refunds are administered by five contracted firms — Analytics Consulting, Epiq Systems, JND Legal Administration, Rust Consulting and Simpluris — and payments arrive by check, prepaid debit card, PayPal or Zelle. Nobody in that chain asks you for a processing fee, because there is nothing to process.

How they knew to call you

This is the part people find hardest to hear, and it is documented on the FTC’s own page about refund and recovery scams.

Scammers buy, sell and trade lists of people who have already lost money. The FTC says they call it a sucker list. It carries your name, address and phone number, the type of scam you fell for, and how much you lost.

It is worth knowing how people land on that list in the first place. The programs behind these losses almost always lead with one impressive figure, and the arithmetic underneath it is where the trouble hides.

Sit with that for a second. The person calling knows roughly what happened to you and roughly what it cost. That is why the call feels uncannily well informed, and why it does not feel like a cold call. It is not one.

It also explains the timing. The second approach tends to come after the shock has worn off and before you have stopped thinking about it — the window where getting some of it back sounds less like a fantasy and more like a loose end.

What the second pitch actually sounds like

The FTC published a consumer alert on this in August 2026. The people making these calls pose as government agencies — including the FTC itself — or as consumer advocacy groups or law firms. Then comes the ask: a retainer fee, a processing fee, an administrative charge. Sometimes it is not money they want first but your bank details, supposedly so the refund can be deposited.

The FBI added a second warning in July 2026, and this one is worth reading twice. Its Internet Crime Complaint Center — IC3, the place you would go to report the first scam — is itself being impersonated. The bureau describes fake social media profiles posing as FBI agents, spoofed IC3 websites, caller ID spoofing, and links pushed through Facebook Messenger and Telegram.

It also describes AI-generated deepfake videos of senior FBI officials. The FBI’s own term for the pattern is re-targeting, or double-dipping.

Read that back. The agency you report a scam to is being faked, using AI, to run a second scam on the people who reported the first one.

What I can show you, and what I cannot

I want to be straight about the shape of the evidence here, because it matters and because you should hold every article to this.

Three things are documented. Recovery scams targeting past victims are documented, by both the FTC and the FBI, this year. The sucker-list economics are documented by the FTC. And the fact that no Operation AI Comply case appears on the FTC’s refunds page is a thing you can verify yourself in a minute.

Here is what is not documented. I could not find a single official source — FTC, FBI, or anywhere else — that specifically records a buyer of an AI passive-income program being re-targeted by a recovery scam. Not one case, not one data point.

So the connection I am drawing is an inference. A reasonable one: these buyers are exactly the population the sucker lists are built from, their losses are large and documented in court filings, and there is no legitimate refund process for anyone to confuse the fake one with. But it is an inference, and I am not going to dress it up as a case file.

What that changes in practice: nothing about the checks below. The refunds page either lists your case or it does not, and that answer holds whether or not anyone has documented the pattern yet.

Four things to do when the call comes

  1. Check the refunds page before you answer anything. Go to ftc.gov/refunds yourself — typed in, not from a link anyone sent you. If the case is not listed, there is no refund. That ends it.
  2. Treat any fee as the answer. Retainer, processing, administrative, expedite, tax — the name does not matter. A request for money to release money is the scam announcing itself.
  3. Hang up and dial it yourself. Never use a number, link or address the caller gave you. Look the agency up independently. This one step defeats caller ID spoofing, fake websites and deepfaked officials all at once, because none of them survive you dialling a number they did not choose.
  4. Report it, and use the real address. Type ic3.gov and reportfraud.ftc.gov directly into the address bar. Check the URL ends in .gov. The FBI specifically warns against reaching IC3 through a search engine, because the spoofed versions buy their way to the top.

If you are trying to work out whether a program is real before you pay rather than after, we built a step-by-step version of that check: how to check if an AI income program is real. And if your instinct is to ask a chatbot whether the recovery service is legitimate, read the one question to ask before you ask AI about your money first.

We have located your funds

Back to that sentence.

It works because it is the sentence you have been hoping to hear. It does not oversell. It does not promise everything back. It sounds procedural, like paperwork finally catching up with justice — which is exactly what a real refund notice would sound like.

The tell is not in the wording. It never is. The tell is that there are no funds to locate, and one public page settles that before the conversation goes any further.

Losing money to one of these programs was not a failure of intelligence. Being called about it afterwards is not a second test you have to pass on instinct. It is a question with a published answer.

Key Takeaways

FAQ

Is there any way to get money back from an AI passive-income program that got shut down?

Not through an FTC refund program, because none exists for those cases. The judgments were largely suspended because the operators could not pay. Your remaining routes are the ones that do not involve a middleman: a chargeback or dispute through the card issuer or bank you paid with, which has time limits, and reporting to reportfraud.ftc.gov and ic3.gov so the case file grows. Neither is a guarantee, and neither costs anything.

How do I check whether a refund program is real before I talk to anyone?

Type ftc.gov/refunds into your browser yourself and look for the case by name. It is a plain list of every case currently paying out, with the administrator and a phone number for each. If the case is not on that page, there is no refund program, and anyone saying otherwise is not telling you the truth.

How did the caller know exactly how much I lost?

Because that information is for sale. The FTC’s page on refund and recovery scams says scammers buy, sell and trade lists of previous victims, which they call sucker lists. The list carries your name, address, phone number, the type of scam, and the amount you lost. The call feels well informed because the caller is working from a file.

Can a real lawyer or recovery firm get scam money back for a fee?

Be very careful here. The FTC’s warnings describe scammers posing as law firms as a standard tactic, and both the FTC and the FBI say not to pay for fund recovery services. If you want legal advice, find a lawyer independently rather than one who found you, and understand that no fee changes whether the defendant has money left to collect.

Someone sent me a link to the FBI’s IC3 site. Is that safe to click?

No. In July 2026 the FBI warned that its own IC3 site is being spoofed and that criminals impersonate IC3 staff, including with AI-generated deepfake videos of senior officials, sending links through Facebook Messenger and Telegram. Type ic3.gov into the address bar yourself and confirm the address ends in .gov. Do not reach it through a link or a search result.

Is the FTC ever going to contact me directly about a refund?

It can happen, but not the way scammers imitate it. Refunds are handled by five contracted administrators and paid by check, prepaid debit card, PayPal or Zelle. The FTC states that it never requires upfront fees and never asks for your Social Security number or bank account information. If someone claiming to be from the FTC asks for money, that is the end of the question.

Is it too late to report the original scam if it was months ago?

No. Reports go into the FTC’s Consumer Sentinel database and the FBI’s IC3 system, and older reports still count toward building a case. Reporting will not usually return your money, and it is worth doing anyway. Use reportfraud.ftc.gov and ic3.gov, typed in directly.

Related Reading


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And if you want more of this — plain-English AI and income guidance with no hype, written for adults who would rather check a public page than trust a phone call — the Legacy Income Academy newsletter is free and you can subscribe here.

Sources

Checked August 2026. Judgment amounts are as announced by the FTC; suspended portions were not collected.

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Created by Tom Tibbetts to share plain-English guidance, scam-awareness reminders, and practical first steps for people who want to learn carefully before they act.

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